Embracing A Customer-Centric Mindset in Medical Affairs Through Digital Transformation

From Aspiration To Action - A Whitepaper From Medical Affairs Digital Strategy Council


Medical Affairs Digital Strategy Council presents a White Paper encompassing tangible and solution-oriented insights on how to embrace a customer-centric mindset driven by digital transformation to drive positive customer experience in Medical Affairs.


Summarizing over 20+ research interviews with leaders from the council, download this whitepaper to learn:

  1. How to define positive customer experience in Medical Affairs

  2. How Medical Affairs is strategically positioned to drive positive customer experience

  3. Core criteria to deliver good customer interactions

  4. Critical imperatives for success with transformational stories


In an ever evolving healthcare landscape, Indegene’s PharmaFuture™ Medical Affairs Digital Strategy Council presents to you a ‘one and only’ exclusive whitepaper on Customer Experience in Medical Affairs co-authored by the council members on changing landscape, key challenges, defining customer experience for Medical Affairs and a 7-Step framework to approach Customer Experience within Medical Affairs function.


To learn more and download the whitepaper, visit here. https://www.indegene.com/from-aspiration-to-action/index.html

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