Embracing A Customer-Centric Mindset in Medical Affairs Through Digital Transformation
From Aspiration To Action - A Whitepaper From Medical Affairs Digital Strategy Council
Medical Affairs Digital Strategy Council™ presents a White Paper encompassing tangible and solution-oriented insights on how to embrace a customer-centric mindset driven by digital transformation to drive positive customer experience in Medical Affairs.
Summarizing over 20+ research interviews with leaders from the council, download this whitepaper to learn:
How to define positive customer experience in Medical Affairs
How Medical Affairs is strategically positioned to drive positive customer experience
Core criteria to deliver good customer interactions
Critical imperatives for success with transformational stories
In an ever evolving healthcare landscape, Indegene’s PharmaFuture™ Medical Affairs Digital Strategy Council presents to you a ‘one and only’ exclusive whitepaper on Customer Experience in Medical Affairs co-authored by the council members on changing landscape, key challenges, defining customer experience for Medical Affairs and a 7-Step framework to approach Customer Experience within Medical Affairs function.
To learn more and download the whitepaper, visit here. https://www.indegene.com/from-aspiration-to-action/index.html
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